Getting Started
Getting started with the WhatsApp Business API can be a powerful move for businesses looking to connect directly with their customers in a fast, convenient, and familiar way. The WhatsApp Business API allows businesses to send notifications, customer support messages, and updates directly to users on WhatsApp.
If you’re considering using the WhatsApp Business API for your business, Al Mufaddal Computers offers WhatsApp Business API services that make it easy to implement and manage your messaging service without needing to handle the technical backend on your own.
First Step
To get started with the WhatsApp Business API, the first step is to understand how it differs from the standard WhatsApp Business App. The API is specifically designed for medium and large businesses that need to handle high volumes of customer messages, while the regular Business App is more suitable for smaller businesses with fewer customer interactions.
Through the API, businesses can integrate WhatsApp messaging directly into their existing customer relationship management (CRM) systems, automate responses, and provide real-time customer support. This makes it a valuable tool for businesses that want to manage customer interactions efficiently and provide a seamless customer experience.
Setup & Onboarding
We offer this API service platform to use it for your Business Marketing and Sales. This is the most crucial and difficult part to start using WhatsApp Business API services. Steps include several requirements like having a registered business, business bank accounts, GST / Udhyam Registration, business website, business email, and WhatsApp Business phone number which is used for Facebook Business verification.
We take care of the backend setup and onboarding process. We help you register for the WhatsApp Business API by guiding you through the requirements, including providing Facebook Business verification and submitting necessary documents. Once approved, you can use your business profile to interact with customers on WhatsApp through a verified account that shows your official business name, logo, and other brand elements.
Using The API Platform
After setting up the API, you’ll want to start thinking about how to use it effectively. The WhatsApp Business API allows for two main types of messages: session messages and template messages. Session messages are free-form and allow you to respond to customer inquiries within a 24-hour window, making it ideal for customer support interactions.
Template messages, on the other hand, are structured messages that can be sent outside the 24-hour window for notifications, reminders, and updates. These messages need to be approved by WhatsApp and should follow specific guidelines to ensure they are not overly promotional.
We help you with managing these message templates to ensure compliance and increase approval chances.
Building Smart Chatbots
We also support businesses in automating their messaging using a chatbot. With a chatbot, you can provide quick replies to frequently asked questions, capture leads, or send out information about products and services. The chatbot can also be customized to collect client information, helping you identify interested leads.
Ongoing Training & Support
The WhatsApp Business API is scalable, so as your business grows, your communication can keep up with the demand. By leveraging with our WhatsApp Business API services, you can focus on engaging with customers and building relationships, while we handle the technical side of things. They provide ongoing support, troubleshooting, and maintenance, so you never have to worry about downtime or managing updates. This makes it easier to integrate WhatsApp as a long-term communication tool in your business strategy.
Using the WhatsApp Business API is a great way to deliver a professional, branded communication experience for your customers. It allows your business to stand out, stay connected, and respond faster to your customers’ needs, all while maintaining a reliable, high-quality service with technical support in place.
Free Trial
We currently offer a 7-day free trial, allowing potential clients to experience the service and test the platform features and capabilities.
Just click on WhatsApp Chat With Us button and send us a msg WA to get started…